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James Furness

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Activity overview

Latest activity by James Furness
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    James Furness created an article,

    View/Create Support Tickets

    To view your existing support tickets, select your name at the top right, then My Activities. To create a new support ticket, click Submit a Request at the top right.

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    James Furness created a post,

    What topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

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    James Furness created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse the topics and questions using views and filters. See "Getting around the community" at https://support.zendesk.com/hc/en-us/articles/2036643...

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    James Furness created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can go there to add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product ...

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    James Furness created a post,

    What's the community?

    The Help Centre community consists of questions and answers organised by topic. Questions can include ideas, tips, feature requests, or any other useful content contributed by end users. Answers ar...